Terms of Service

1. Acceptance of these Terms

These Terms of Service ("Terms") form a binding legal agreement between you and 11X APPSTUDIO d.o.o., a limited liability company organised under the laws of the Republic of Serbia (registration number 22172522; tax ID (PIB) 115539889; registered office at Bulevar Arsenija Čarnojevića 171/9, 11070 Belgrade, Serbia) ("11X APPSTUDIO", "Enroad", "we", "us", or "our").

By downloading, installing, accessing, or using the Enroad mobile application, the website at enroad.app, or any related service (collectively, the "Service"), you confirm that you have read, understood, and agree to these Terms and to our Privacy Policy. If you do not agree, do not download or use the Service.

2. Eligibility

You may use the Service only if:

• You are at least 18 years old;
• You have the legal capacity to enter into a binding contract in your country of residence;
• You are not barred from receiving the Service under the laws of your jurisdiction or any applicable export, sanctions, or trade-control regime;
• If you intend to record trips while operating a motor vehicle, you hold a valid driver's licence for that vehicle and class of road, and your vehicle is lawfully insured and registered.

We may refuse, suspend, or terminate the account of any user who does not meet these requirements.

3. Description of the Service

Enroad provides, among other things: GPS-based trip recording; display of speed, distance, and route statistics; calculation of leaderboards, ranks, and achievements; informational alerts for known fixed speed cameras and red-light cameras based on third-party open data; informational map display and route guidance; AI-generated visualisations of vehicle modifications; and related social and account features. The Service is offered partly free and partly as paid subscription content. Features may be added, changed, or removed at any time without notice.

4. CRITICAL SAFETY RULES — YOUR RESPONSIBILITIES BEHIND THE WHEEL

You acknowledge and agree that:

1. Driver attention. Operating a motor vehicle requires your full attention. You must not look at, tap, configure, or otherwise interact with the Service while driving. Set the app up before you start driving, mount your device safely, and rely on audio cues only.
2. Compliance with law. You are solely responsible for complying with all applicable traffic laws, speed limits, signage, signalling, lane discipline, vehicle-equipment requirements, and rules of the road in every jurisdiction where you use the Service. The fact that the Service displays a speed, suggests a route, or fails to alert you to an enforcement device does not excuse non-compliance.
3. Speed-camera and red-light-camera alerts are informational only. Camera locations are sourced from third-party open datasets (such as OpenStreetMap), are updated only periodically, and are incomplete, regionally inconsistent, and frequently out of date. Cameras may have been added, moved, or removed since our last data refresh. Mobile or temporary enforcement is not included. Use of the alert feature must never substitute for obeying the posted speed limit and observing the road. We make no warranty whatsoever as to the accuracy, completeness, or timeliness of camera data, and you agree we are not liable for any traffic citation, fine, point penalty, licence consequence, or other loss arising from a missed, false, or delayed alert.
4. Speed display is informational only. GPS-derived speed is calculated by your device's hardware and may differ from your vehicle's speedometer or any enforcement-grade measurement. The Service must not be used as evidence in legal or insurance proceedings, nor as a primary speedometer.
5. Map and route information is informational only. Roads, road geometry, one-way restrictions, closures, surface conditions, weather, and other dynamic conditions change continuously. The Service does not guarantee that any displayed road is open, safe, legal to use, or appropriate for your vehicle. Always use your judgement and follow real-world signage and the instructions of law-enforcement and traffic-control personnel.
6. No racing, no reckless behaviour. Leaderboards, ranks, badges, and achievements are intended for casual comparison only. You agree not to operate a vehicle in an unsafe, unlawful, or reckless manner — including speeding, racing, performing manoeuvres on public roads, or otherwise endangering yourself or others — for the purpose of improving your statistics, climbing a leaderboard, or earning rewards in the Service. We expressly disclaim any encouragement of such behaviour and reserve the right to disqualify, ban, or report users we believe are doing so.
7. Background tracking and battery. Trip recording uses the GPS and may significantly drain your device's battery. You are responsible for ensuring your device is sufficiently charged for any safety-critical use (such as making emergency calls). Do not rely on the Service in lieu of dedicated safety equipment.
8. Emergency situations. The Service is not an emergency-response system. In an emergency call your local emergency number.

5. Account, Credentials, and Acceptable Use

You are responsible for the accuracy of the information you provide, for keeping your password confidential, and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access.

You agree not to:

• use the Service in violation of any law, regulation, or court order;
• operate a motor vehicle in an unsafe or unlawful manner in connection with the Service;
• impersonate any person, misrepresent your affiliation, or submit false trip data, falsified GPS traces, or any data designed to manipulate rankings;
• upload, generate, or transmit content that is infringing, defamatory, obscene, sexually explicit, hateful, harassing, threatening, or otherwise unlawful, or that depicts real persons without their consent;
• upload images that infringe third-party trademarks (including unauthorised use of vehicle-manufacturer logos and trade dress) where you do not have the necessary rights;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service except to the extent permitted by mandatory applicable law;
• access the Service through automated means, scrape, mirror, or harvest data, or attempt to bypass any rate limits, technical protection measures, or access controls;
• introduce malware, conduct denial-of-service attacks, or otherwise interfere with the integrity of the Service or with other users' use of it;
• use the Service to develop a competing product, or to train any machine-learning model.

6. User Content and Licence to Us

You retain ownership of trip data, photos, prompts, and other content you submit to the Service ("User Content"). You grant us a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, reproduce, transmit, modify (only as necessary to display and process it), and create derivative works of your User Content solely to operate, secure, and improve the Service and to provide it to you and (where you have chosen to share) to other users.

You represent and warrant that you own or have all necessary rights to the User Content you submit and that it does not infringe the rights of any third party. You agree to indemnify us as set out in Section 14 in respect of any claim arising from your User Content.

Account Deletion

You may delete your account and all associated data at any time, either from inside the app (You tab → Settings → Delete My Account) or online at api.triprank.co/delete-account. Deleting your account does not automatically cancel an active subscription — manage subscriptions through your device's App Store or Google Play account settings.

7. AI-Generated Content (Car Modifications)

The car-modification feature uses third-party generative-AI models. By submitting an image and prompt you acknowledge that:

• The output is generated algorithmically and may be inaccurate, unrealistic, unsafe to implement, or contain artefacts. It is for entertainment and visualisation only and is not engineering advice. Do not rely on it for vehicle-modification decisions.
• You are responsible for ensuring you have the right to use the input image (including the right to depict any vehicle, person, or trademark visible in it).
• To the extent the law allows, ownership of the generated output is allocated to you, but you grant us the licence in Section 6 with respect to the output as User Content.
• We may apply automated and human content-moderation to detect and refuse prompts or outputs that violate Section 5, applicable law, or the policies of our AI provider.

8. Subscriptions, Free Trials, Auto-Renewal, and Refunds

Certain features are available only with a paid subscription. Pricing, billing period, included features, and any free-trial terms are presented to you in the app at the point of purchase.

• Billing. All subscriptions are billed by Apple (App Store) or Google (Google Play) under their respective terms. We do not directly process card payments. Apple ID / Google account charges apply.
• Auto-renewal. Subscriptions auto-renew at the end of each billing period at the then-current price unless you cancel at least 24 hours before the end of the current period.
• Cancellation. You can cancel at any time via your Apple ID or Google account subscription settings. Cancellation takes effect at the end of the current paid period; you retain access until then.
• Refunds. Refunds are handled according to Apple's and Google's refund policies. Where mandatory consumer law in your country gives you a right of withdrawal (for example, the 14-day right under EU Directive 2011/83/EU), we honour it — unless you have begun using the digital content during the withdrawal period and you expressly consented to immediate performance and acknowledged loss of the right of withdrawal at the point of purchase, in which case the right is extinguished as permitted by Article 16(m) of that Directive.
• Price changes. We may change prices for future billing periods. Material changes will be notified in advance and you can cancel before they take effect.
• Free trials and promotional credits. Free trials and referral credits are non-transferable, have no cash value, and may be revoked if abused.

9. Intellectual Property

The Service, including all software, text, graphics, logos, and the "Enroad" name, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual-property laws. Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use one copy of the app on devices you own or control, solely for your personal, non-commercial use. No other rights are granted. All rights not expressly granted are reserved.

10. Third-Party Services and Content

The Service incorporates or links to third-party services (including Apple, Google, Firebase, RevenueCat, fal.ai, Mapbox, OpenStreetMap, PostHog, and others). Your use of those services is governed by their own terms and privacy policies. We are not responsible for, and disclaim all liability for, third-party services and any content or data they provide.

11. Disclaimers

To the fullest extent permitted by applicable law, the service is provided "as is" and "as available", with all faults and without warranty of any kind, whether express, implied, statutory, or otherwise. We expressly disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, uninterrupted availability, security, and any warranty arising out of course of dealing or usage of trade.

Without limiting the foregoing, we do not warrant that: (a) the service will meet your requirements or be available on an uninterrupted, secure, or error-free basis; (b) GPS readings, speed calculations, distance, route guidance, map data, camera-alert data, fuel/energy estimates, ranks, or any other output will be accurate, complete, current, or reliable; (c) the service is suitable for any safety-critical, navigation-critical, life-critical, regulatory, evidentiary, insurance, or law-enforcement purpose; or (d) defects will be corrected.

You assume all responsibility and risk for your use of the Service and your conduct in connection with it.

12. Assumption of Risk — Driving and Vehicle Activities

You acknowledge that operating a motor vehicle is an inherently dangerous activity that may result in property damage, serious bodily injury, or death. You voluntarily assume all risks associated with operating a vehicle while using the Service. You agree that Enroad is not in any way responsible for, and does not control, your driving behaviour, your vehicle, the road, the conduct of other road users, weather conditions, or enforcement activity. Any injury, death, citation, fine, vehicle damage, or other loss arising from the operation of a motor vehicle is your sole responsibility (or that of any other party legally responsible under applicable road-traffic and tort law), and is not the responsibility of Enroad, its officers, employees, contractors, licensors, or service providers.

13. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will Enroad, its officers, directors, employees, contractors, agents, affiliates, licensors, or service providers be liable to you or any third party for any:

• Indirect, incidental, special, consequential, exemplary, or punitive damages;
• Loss of profits, revenue, data, goodwill, business opportunity, or anticipated savings;
• Personal injury, illness, or death, except to the extent such injury or death is directly caused by our gross negligence or wilful misconduct and to the extent that such liability cannot be excluded by mandatory applicable law;
• Property damage to vehicles or other property, regardless of cause;
• Traffic citations, fines, surcharges, points, licence suspensions, insurance increases, or other enforcement consequences;
• Damages arising from third-party services or content, from cyber-attacks or unauthorised access not caused by our gross negligence, or from your violation of these Terms;

arising out of or in connection with the service, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

Aggregate cap. Without limiting the foregoing, our total cumulative liability to you for all claims arising out of or relating to these Terms or the Service, regardless of cause of action, will not exceed the greater of (a) the total amounts you paid to us for the Service in the twelve (12) months immediately preceding the event giving rise to liability, or (b) one hundred U.S. dollars (US$100). Multiple claims will not enlarge this cap.

Mandatory carve-outs. Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence to the extent such limitation is prohibited by applicable law; (ii) fraud or fraudulent misrepresentation; (iii) gross negligence or wilful misconduct where it cannot be excluded; or (iv) any other liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages; in those jurisdictions our liability is limited to the smallest extent permitted by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless Enroad and its officers, directors, employees, contractors, agents, affiliates, licensors, and service providers from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms or any applicable law; (d) your operation of a motor vehicle; or (e) your infringement or alleged infringement of any third-party right. We reserve the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with us in asserting any available defences.

15. Suspension and Termination

We may suspend, restrict, or terminate your access to the Service at any time, with or without notice, including if we reasonably believe you have breached these Terms, that your use poses a safety, security, or legal risk, or that the Service is being used unlawfully. Sections that by their nature should survive termination (including Sections 6, 9, 11–14, 17–19) survive.

16. Force Majeure

We will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, terrorism, civil unrest, epidemic, government action, labour dispute, network or power outage, or failure of a third-party service.

17. Governing Law and Jurisdiction

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the Republic of Serbia, excluding its conflict-of-laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods. Subject to Section 18, the courts of Belgrade, Republic of Serbia, have exclusive jurisdiction. Where you are a consumer resident in the European Union, the United Kingdom, or another jurisdiction whose mandatory consumer-protection law gives you the right to bring proceedings in your country of residence and/or to rely on protections of that country's law, that right is preserved.

18. Mandatory Arbitration and Class-Action Waiver (U.S. Users Only)

19. Apple App Store / Google Play Additional Terms

If you obtained the app from the Apple App Store, you acknowledge that these Terms are between you and Enroad only, and not with Apple, and that Apple is not responsible for the app or its content. To the extent these Terms provide for usage rules less restrictive than the Apple Media Services Terms and Conditions, the latter prevail. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Equivalent provisions apply if you obtained the app from Google Play.

20. Changes to These Terms

We may update these Terms from time to time. If a change is material, we will notify you in-app or by email at least 14 days before the change takes effect. The "Last updated" date at the top of this page reflects the current version. If you continue to use the Service after the effective date you accept the updated Terms; if you do not agree, you must stop using the Service before that date.

21. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any in-app purchase terms presented at point of sale, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.

Severability. If any provision is held unenforceable, the remainder of the Terms remain in full force, and the unenforceable provision will be replaced by an enforceable one that most closely reflects the intent of the original.

No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, restructuring, or sale of assets.

Notices. We may give notice via the app, email to the address associated with your account, or by posting on enroad.app.

Language. The English version of these Terms is the controlling version. Any translation is provided for convenience.

22. Contact

For questions about these Terms or to send legal notices: